Careers

Why work at the University Arms?

We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.

What are we looking for?

Our standards are high, and we expect our employees to be driven, hard-working and determined to get things right day in, day out. We are looking for individuals who are committed to pin sharp service, and share our vision of Cambridge as a great city with a rich heritage and a bright future.

Vacancies

Take a look and apply for job opportunities at the University Arms.

If you do not see a live vacancy listed that directly fits your experience but are interested in bringing your passion for hospitality to University Arms Cambridge then we would love to hear from you. Please email your CV with covering letter of your areas of interest to apply@universityarms.com and we will respond as soon as possible. 


Concierge (with Doorman & Valet duties)

You will welcome guests on arrival, help them to their rooms, manage any requests from guests by liaising with relevant colleagues. You will build your knowledge of what Cambridge has to offer in respect of restaurants, shops, services and experiences in order to be able to make recommendations to guests. You will also maintain the cleanliness of the lobby and other public areas.

 

You will have a keen eye for detail and a passion for delivering a memorable experience to your guests.

Enquire

Reception Team Members

Our Reception team is made up of service-focused individuals who take pride in being the face of this exceptional property, who build relationships with regular guests and ensure that expectations are surpassed time after time.

You will be providing a friendly & courteous welcome to all guests arriving to the lobby, processing guest check-in and check-outs, dealing with phone and email requests, whilst liaising with your colleagues in all departments of the hotel. You will anticipate guests’ needs and always be looking to exceed expectations in everything you do.

Previous reception, Opera and MARSHA experience are all desirable

Enquire

Housekeeping Team

We are always on the lookout for exceptional Room Attendants to cover various shifts over a 7 day period. Previous housekeeping experience is extremely useful but individuals who want to start their career in this area can be given training. Night Cleaner and Linen Porter positions may also available

Enquire

Night Porters

This key position is responsible for assisting in the management of the hotel operation whilst our guests are sound asleep.

The Night Porter plays a vital role in delivering an excellent guest experience to all our guests, as a true ambassador of the hotel you are committed to consistently delivering high standards of service.

You will assist the Night Manager and Night Auditor, welcoming late-arriving guests in the appropriate manner, verifying guests accounts, running required reports and dealing with all other aspects of the night service in the hotel

Enquire